Depending on your payment method, it may take up to 3 business days to process your funds. Once your package enters the “paid” status, please allow up to 5 business days for shipping confirmation (weekends and holidays excluded). The tracking number(s) will be updated on your order page promptly thereafter. Given the very sensitive nature of these products, additional measures are taken to ensure a more successful delivery. Your package will be packed up, go through a number of security checks, and is sent to a shipping center (post office). We ship using First Class Mail. We have tested multiple shipping methods and have found this to be the most successful. Occasionally, we will test new methods, at our discretion. There is a First Class Shipping & handling fee of $25 for all orders. This covers shipping costs and package handling. Certain products may require special shipping and handling conditions. An additional flat rate fee is applied to those eligible products. We, of course, use discreet packaging. Standard delivery should occur within 30 days of shipment. The ship date is found within your tracking info. Given customs control are responsible for approving international packages, transit times are often neither linear, consistent, nor predictable. For this reason, we must allow for 30 full days of shipping. If no delivery occurs by then, we can review your case with priority. For assistance, please contact us at napshelp.com. Please confirm the name provided is an authorized recipient at this address. Use of anything otherwise, runs a risk of non-delivery and/or customs detention. NOTE:Due to strict customs clearance, we cannot ship to Austria, Belarus, Czech Republic, Finland, France, Germany, Hungary, Italy, Netherlands, Norway, Russian Federation, Singapore, Slovakia, Spain, Sweden, Switzerland, and the Ukraine.

APO/FPO, Australia, Brazil, Canada, and some higher-risk countries are not eligible for reshipment/store credit if seized. If you are unsure of your country, please contact us to confirm at napshelp.com.