If you’ve lost your password just click the “Forgot your password?” link on the My Account login page. Enter the e-mail address associated with your account and we will e-mail mail you a new password. If you don’t receive that e-mail within a few minutes, please check your junk mail folder or spam folder. Some e-mail programs may mistakenly misroute your confirmation e-mail. We recommend that you add NapsGear.org as a safe sender to ensure proper e-mail delivery. Please contact our customer care department in case you still do not receive emails from us.
Please accept our apologies for the possible shipping error! Though rare, at times shipping errors may occur. Please Contact us and attach a photo of the envelope or box – showing your tracking, shipping address, etc. Within the same photo or a second, please include everything that was in the package (ALL of the received items). Upper management will review your case for any needed action.
Your file cannot exceed 1 MB. Your file will not attach otherwise.